Customer Care

Score 1.6 in customer care- We say thank you!

We are delighted about the wonderful overall score of 1.6 in your satisfaction in 2023! In many personal conversations, our helpfulness, friendliness, expertise and, above all, our fast response time were particularly praised.

Every conversation is a valuable opportunity for us to learn and implement your feedback into concrete measures. This continuous improvement is reflected in the further development of our services and products. Your suggestions and ideas flow directly into the work of our teams and influence our daily work.

Should you have any concerns or wish to make specific requests, Jutta Schulz is available to you at any time as your central contact in the area of customer care.