Scale Maintenance & Servicing – for greater precision and less downtime

Even minor measurement deviations in scales can lead to quality issues, incorrect billing and unnecessary costs. Regular scale maintenance ensures that your weighing systems operate reliably, comply with legal requirements and prevent unplanned breakdowns.

Höfelmeyer handles the maintenance, servicing and repair of scales. You receive a clearly structured service tailored to your operating conditions, complete with traceable documentation. This ensures your weighing systems remain operational and audit-ready at all times.

The benefits of regular maintenance

Systematic scale maintenance reduces risks and lays the foundation for the reliable operation of your weighing systems.

Accuracy and reliability

Even small deviations can have major consequences. During regular maintenance, measurement deviations are detected at an early stage through calibration and adjustment, before they affect quality, billing or processes.

Longer service life

Wear and tear, environmental factors and mechanical stresses all have a long-term impact on any weighing system. Proactive maintenance detects wear at an early stage and extends the service life of your weighing systems.

Compliance with legal requirements

Scales used in commercial or official transactions are subject to mandatory verification. Regular maintenance helps you keep track of the technical condition of your scales, detect deviations at an early stage and prepare the scales for inspections and verification. This reduces risks during day-to-day operations and during audits.

Fewer breakdowns and downtimes

Unplanned breakdowns lead to production interruptions and high follow-on costs. Preventative maintenance identifies problems before they affect operations.

Predictable costs instead of unplanned repairs

With fixed maintenance intervals and clearly defined services, you can replace ad-hoc repairs with predictable costs.

Höfelmeyer’s range of services

Höfelmeyer offers a comprehensive maintenance and servicing concept for scales and complete weighing systems. Among other things, we service bench scales, platform scales, overhead conveyor scales and dynamic scales.

Regular maintenance and inspection

Depending on the type of balance and the agreed scope of services, our technicians systematically check the relevant components, assess their condition and identify any deviations or wear at an early stage. This includes mechanical, electronic and metrological checks.

Maintenance includes, amongst other things:

  • Visual and functional checks of all components
  • Mechanical checks, such as inspection of load cells, bolted connections etc.
  • Checking of electronics and interfaces
  • Cleaning and condition assessment
  • Documentation of all results

Calibration and adjustment

Regular calibration is crucial for reliable measurement results. We test your scales using suitable test weights and document any measurement deviations. If any deviations are found that require correction, we will adjust the balance as necessary to restore measurement accuracy.

Verification service

Balances used in commercial or official transactions must be verified and re-verified once the verification period has expired. We can help you prepare your balances for verification in good time. We will agree the specific services we provide in relation to verification on a case-by-case basis with you. You can find out more about Verification & Accredited Calibration on the relevant services page.

Maintenance and Repair of Scales

If deviations or faults are detected during maintenance, we carry out targeted repairs and servicing. The aim is to quickly restore your scales to full working order and minimise downtime.

Contact and service enquiry

Would you like to organise the maintenance of your scales, reduce the risk of downtime or have your existing systems inspected? Our contact person, André Schimmöller, will assist you in planning and implementing a suitable maintenance programme.

Have your maintenance requirements assessed now and agree on a suitable maintenance programme.

André Schimmöller

Why choose Höfelmeyer for scales maintenance?

Scales maintenance is more than just a technical obligation. What matters is how structured and practical the approach is. Höfelmeyer combines maintenance, servicing and calibration into a comprehensive service concept, ensuring there are no gaps between testing, assessment and implementation.

What sets our service apart:

  • Manufacturer-independent maintenance and servicing of scales
  • Consultancy, implementation and documentation from a single source
  • Documented testing processes for maximum traceability
  • Maintenance tailored to operating conditions and usage
  • Dedicated contact persons and predictable service procedures
  • Decentralised service with local contact persons for short travel distances and rapid response times

The service process at Höfelmeyer

Maintenance does not begin with the on-site appointment, but with clear planning, and concludes with comprehensive documentation. This ensures your weighing systems remain reliably operational in the long term.

Analysis and planning

To begin with, we assess the current condition of your scales and the operating conditions, such as frequency of use, environment and legal requirements. From this, we determine appropriate maintenance intervals and the scope of services.

Carrying out maintenance

Our technicians inspect, clean and evaluate all relevant components. Measurement deviations are recorded during calibration and corrected by adjustment where necessary. If we identify any faults or wear and tear, we coordinate the next steps directly with you to minimise downtime.

Documentation and Verification

We document all work and measurement results in full. You receive a transparent overview of the condition of your scales and clear recommendations for action. This supports you with internal quality processes and external audits.

Service contracts and maintenance plans

With a structured scale maintenance management system, you can keep track of deadlines and costs. To this end, we offer maintenance contracts and flat-rate maintenance packages, which we tailor to your scales and operating conditions.

Your benefits:

  • Predictable maintenance costs
  • Prioritised maintenance scheduling
  • Complete maintenance history
  • Reduced risk of downtime

On-site and remote maintenance

Maintenance of your scales is usually carried out directly at your premises so that mechanical, electronic and metrological checks can be performed in full. In addition, we offer remote maintenance, for example to analyse faults or address software-related queries.

FAQs on Scale Maintenance

How often should my scales be serviced?

Maintenance intervals depend on the area of application, frequency of use and environmental conditions. In many industrial applications, one to two service visits per year are advisable. For critical processes or demanding requirements, a shorter interval may be necessary.

What certificates and qualifications do your technicians hold?

Our technicians have extensive experience in weighing technology, as well as expertise in calibration, adjustment and maintenance. All work is carried out in accordance with clearly defined processes and is documented.

How does a scale that has not been serviced affect my business operations?

Unmaintained scales can produce inaccurate measurement results. This leads to quality issues, incorrect billing and increased material consumption. In addition, the risk of breakdowns and unplanned downtime increases.

Can I have scales from other manufacturers serviced by you?

Yes. We assess, regardless of the manufacturer, which maintenance and servicing measures are possible and appropriate, and carry them out accordingly.