A defective scale or inspection system means immediate downtime, lost time and unnecessary costs. Production processes come to a standstill, quality standards cannot be maintained and profitability suffers. This is exactly where Höfelmeyer's repair service comes in: with fast response times, expert contact persons and reliable solutions. Even for products from other manufacturers.
Our repair services
To ensure that your device is quickly back up and running after a fault, we offer a comprehensive service package ranging from precise fault diagnosis and professional repair to calibration and documentation. Our service covers all the steps necessary to ensure that your solution functions reliably and accurately.
Repair of mechanical and electronic components
Whether load cells, electronic modules, displays or mechanical components: we professionally repair defective parts and restore them to full functionality.
Fault diagnosis and troubleshooting
To ensure that your processes continue to run without long interruptions, we use modern measurement technology and our trained eye to quickly find the cause of faults and fix them reliably.
Replacement of defective components
We replace defective parts with original spare parts. This maintains the quality of your equipment and prevents failures in the long term.
Software and firmware updates
We keep your software up to date. Updates ensure smooth operation, greater security and long-term compatibility.
Adjustment
After repair, we will of course adjust your scales if necessary. This guarantees precise results, ensures compliance with your quality standards and supports the requirements for ISO-compliant testing processes.
Repair for scales subject to calibration
As part of the repair, we also repair your conformity-assessed scales so that they can continue to be used legally in trade requiring calibration until the next calibration has been carried out.
Documentation and test report
We document all work transparently and provide a detailed test report as evidence for audits, internal quality assurance and industry-specific standards such as ISO 9001.
Repair procedure
Whether table scales, platform scales, vehicle scales or product inspection systems: fast and reliable repair is crucial to ensure that your production processes continue to run smoothly. At Höfelmeyer, we accompany you every step of the way, from the initial contact to the final completion of the work and documentation. Every step is transparent, efficient and designed to minimise downtime. This means you always know when and how your scales will be ready for use again.
Contact us
Please contact us by telephone or via our online form. Our personal contact person, André Schimmöller, will take care of your enquiry directly.
Fault analysis
We check the defect on site or after you send your device to our workshop – quickly, reliably, and transparently.
Solution proposal
You will receive a clear, binding proposal including a cost estimate and schedule so that you remain in full control at all times.
Repair
Our qualified technicians repair with original parts – for maximum functionality and durability.
Adjustment & final inspection
After the repair, we carry out an adjustment and final inspections and document all work steps. This means you receive a device that is immediately functional and ready for use.
![[Translate to Englisch:] André Schimmöller](/fileadmin/_processed_/2/6/csm_andre_schimmoeller-pax_09d68ed1f6.jpg "[Translate to Englisch:] André Schimmöller")
André Schimmöller
Captain Service
Tel.: +49 5401 4977 77
Mobil: +49 175 5826294
a.schimmoeller(at)hoefelmeyer.de
Advantages with Höfelmeyer
With Höfelmeyer as your partner, you benefit from a service that repairs your weighing and inspection systems quickly, reliably and across all manufacturers. Whether in the food industry, pharmaceuticals and cosmetics, chemicals or logistics: our offering combines expertise, high-quality spare parts and transparent processes tailored to the requirements of your industry.
Fast service
Short response times, optional express processing and direct appointment scheduling minimise downtime in your business.
Industry expertise
Decades of experience in the food, pharmaceutical, logistics and industrial sectors ensure that we understand the specific features of your scales and can respond with precisely tailored solutions.
Repairs across all manufacturers
Our service covers scales and inspection systems from all manufacturers. We also reliably repair third-party products using original parts or equivalent components.
Complete service from a single source
We provide maintenance, verification and accredited calibration seamlessly from a single source. This saves time, reduces coordination effort and ensures consistent process reliability.
Quality assurance
ISO-compliant tests, certified processes and detailed documentation guarantee that your scales will deliver maximum accuracy after repair and can be used continuously in quality-critical processes.
Spare parts availability
Large stocks for common Höfelmeyer models allow for quick repair of scales and inspection systems without long delivery times.
Bring-in service & on-site option
You can bring or send defective devices to us. Alternatively, our technician will bring the defective unit directly to you, test and repair it on site.
Further services from Höfelmeyer
In addition to repairs, Höfelmeyer offers a comprehensive range of services that provide reliable support for your scales and inspection systems throughout their entire life cycle. We take care of the professional commissioning of new devices and ensure that they work accurately right from the start. Regular maintenance measures and preventive checks minimise downtime and extend service life. We also carry out calibrations and accompany the entire calibration process so that you can produce accurately and in compliance with legal requirements at all times. We offer flexible rental solutions for temporary needs or during repairs.