Press

Decentralised service

We have broken up our old structures in order to offer you an even more efficient service.

We are pursuing only one goal: We want to convince you time and time again that we are the partner in the field of industrial weighing technology, foreign object detection and labelling technologies and to inspire you with our products as well as our service. In this context, we have asked ourselves whether the classic model of a sales and service branch, including the classic offices and warehouses, is still up to date and whether we can offer you the best possible service. In our eyes, the answer is "No!" and therefore we acted immediately.

From now on, we are pursuing a decentralised concept in service. This means that in future our service technicians will operate from a professionally equipped home office and will be available for you. In addition to the already existing decentralised locations in North Rhine-Westphalia, we are currently planning further ones so that we are best positioned for you. With these innovations, we will be able to offer you shorter journeys and thus even faster response times, from which you will benefit: You save time and money.

Your familiar system consultants are your first point of contact for all sales and service questions. Of course, our colleagues in Georgsmarienhütte/Osnabrück are still available to you at any time with help and advice regarding maintenance, repair, calibration, DAKKS testing and much more.